Use Zoho Flow to integrate Freshdesk with Outlook, in atleast 202 different ways, without writing code. Automate any tasks that keep you away from what you do best.
CONNECT
Connect your apps and move data seamlessly
AUTOMATE
Automate redundant manual tasks and save your precious time and effort
ORCHESTRATE
Orchestrate your business process by integrating the apps you use efficiently
Explore prebuilt integration flows to get started
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact details are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Customer created
Triggers when a new customer is created
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Event created
Triggers when a new event is created
Event updated
Triggers when the details of an existing event are updated
Email received
Triggers when a new email is received
Task created
Triggers when a new task is added to the selected list
All Actions - Action are the automated tasks
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches a specific ticket priority by label
Fetch company
Fetches the details of an existing company by domain
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority by ID
Fetches a specific ticket priority by ID
Fetch ticket status by ID
Fetches a specific ticket status by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status
Fetches a specific ticket status by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company by ID
Fetches the details of an existing company by ID
Create task
Creates a new task in the selected list
Create event
Creates a new event
Reply to email
Replies to the specified email
Create contact
Creates a new contact
Flag email
Flags the specified email
Send email
Creates and sends a new email
Update contact
Updates the details of an existing contact
Update event
Updates a event by id
Update task
Updates the details of an existing task in the selected list
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch event
Fetches the details of an existing event by title or ID
Fetch task
Fetches the details of an existing task by title or ID
Fetch calendar
Fetches the details of a calendar by name
Find contact folder
Finds a folder by name
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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Testimonial
“After implementing the processes in Zoho Flow, we have no more calendar checking, no more manually creating tickets, the URLs for Forms are automatically populated with ticket information, and the PDF files are automatically stored—it is basically night and day.” Know more
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