Integrate Freshdesk with 123FormBuilder
Send information between Freshdesk and 123FormBuilder automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new Freshdesk tickets for new submissions on 123FormBuilder
Do you have a form in 123FormBuilder through which customers submit
issues? This flow helps you organize and track these issues more
efficiently by creating a ticket in Freshdesk each time a submission
is made in 123FormBuilder.
How it works
1. A new submission is made in 123FormBuilder.
2. Zoho Flow creates a new ticket in Freshdesk.
Add new Freshdesk tickets for new submissions on 123FormBuilder
123FormBuilder + Freshdesk
Build your own integrations between Freshdesk and 123FormBuilder
Connect Freshdesk and 123FormBuilder with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and 123FormBuilder using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Form created
Triggers when a new form is created
Form submission added
Triggers when a new submission is added to the selected form
All Actions - Actions are the automated tasks
Add notes to ticket
Adds private or public notes to the selected ticket
Create contact
Creates a new contact
Create company
Creates a new company
Create forum category
Creates a new forum category
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch company
Fetches the details of an existing company by domain
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is 123FormBuilder?
123FormBuilder is an online form builder that comes with custom features and integrations. You can define form fields, translate fields and instructions, and also build quizzes and surveys.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
