Home App Gallery Deskpro
   
 
Click to choose app

Integrate Deskpro with 900+ apps

Create business workflows for Deskpro without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Deskpro workflows

[esc]

Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro

Automatically update the status of a ticket in a spreadsheet based on new responses from your help desk. This flow updates the status of a ticket in a Google Sheets spreadsheet every time there’s a new ticket response in Deskpro.

How it works
1. New ticket response is received in Deskpro.
2. Zoho Flow automatically updates the status of the ticket in the corresponding Google Sheets spreadsheet.
Use this flow
+

Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro

Deskpro + Google Sheets

View flow detail
Use this flow
[esc]

Get new Deskpro member subscriber information from MailChimp

Find out the subscription information of a new member added to your help desk automatically. This flow fetches the subscriber information from Mailchimp, for newly added Deskpro members.

How it works
1. A new member is added to Deskpro.
2. Zoho Flow fetches the subscriber information from Mailchimp.
Use this flow
+

Get new Deskpro member subscriber information from MailChimp

Deskpro + Mailchimp

View flow detail
Use this flow
[esc]

Create Deskpro tickets when shipcloud identifies new shipment issues

Automatically create a ticket in your help desk whenever there's a new issue in your shipping app. This flow creates a ticket in Deskpro whenever there's a new issue in shipcloud.

How it works
1) A new shipment issue is identified in shipcloud.
2) Zoho Flow creates a ticket in Deskpro for the issue.
Use this flow
+

Create Deskpro tickets when shipcloud identifies new shipment issues

Shipcloud + Deskpro

View flow detail
Use this flow
[esc]

Create ticket in DeskPro for new incident in GoToAssist

Create a ticket in your help desk application every time there’s an incident in your support portal. This flow creates a ticket in DeskPro for new incidents in GoToAssist.

How it works
1. A new incident is recorded in GoToAssist.
2. Zoho Flow creates a ticket in DeskPro for the incident.
Use this flow
+

Create ticket in DeskPro for new incident in GoToAssist

GoToAssist + Deskpro

View flow detail
Use this flow
[esc]

Add Chatra conversations as tickets in Deskpro

Automatically add your live chat conversations as tickets in your help desk. This flow adds Chatra conversations as tickets in Deskpro.

How it works
1) A conversation takes place in Chatra.
2) Zoho Flow creates a ticket in Deskpro for the conversation.
Use this flow
+

Add Chatra conversations as tickets in Deskpro

Chatra + Deskpro

View flow detail
Use this flow

Build your own Deskpro integrations

Connect Deskpro with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Deskpro workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Helpdesk Customer Support

Similar apps

Layerise

Octadesk

Zoho SalesIQ

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >
Network with us  

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY