Integrate Deskpro with GoToAssist

Send information between Deskpro and GoToAssist automatically, without writing any code, using Zoho Flow.

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Create ticket in DeskPro for new incident in GoToAssist

Create a ticket in your help desk application every time there’s an incident in your support portal. This flow creates a ticket in DeskPro for new incidents in GoToAssist.

How it works
1. A new incident is recorded in GoToAssist.
2. Zoho Flow creates a ticket in DeskPro for the incident.
Use this flow
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Create ticket in DeskPro for new incident in GoToAssist

GoToAssist + Deskpro

Build your own integrations between Deskpro and GoToAssist

Connect Deskpro and GoToAssist with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and GoToAssist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

User added

Triggers when a new user is added

Customer added

Triggers when a new customer is added

Company added

Triggers when a new company is added

Incident occurred

Triggers when a new incident occurs

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Add customer

Adds a new customer

Add company

Adds a new company

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is GoToAssist?

GoToAssist helps you create online support portals so customers have a quick, simple way to find answers and get help.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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