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Create stories in Clubhouse for new tickets in Zoho Desk
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All Triggers - A trigger kickstarts the flow
Project created
Triggers when a new project is created
Story created
Triggers when a new story is created in a project
Milestone created
Triggers when a new milestone is created
Comment added
Triggers when a new comment is added
Epic created
Triggers when a new epic is created
Ticket updated
Triggers when the details of the selected ticket is updated
Call created
Triggers when a new call is created in the selected portal
Product created
Triggers when a new product is created
Account updated
Triggers when the details of the selected account is updated
Event created
Triggers when a new event is created in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Contact updated
Triggers when the details of a contact is updated in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Article created
Triggers when a new article is created
Ticket created or updated
Triggers when a new ticket is created or if the details of an existing ticket are updated
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Ticket created
Triggers when a new ticket is created in the selected portal
Time entry created
Triggers when a new time entry is created in the selected task
Task created
Triggers when a new task is created in the selected portal
Agent created
Triggers when a new agent is created in the selected portal
Task updated
Triggers when the details of a task is updated in the selected portal
Article updated
Triggers when an existing article is updated
Ticket approval added
Triggers when a new ticket approval is added
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Account created
Triggers when a new account is created in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Ticket comment updated
Triggers when the selected ticket comment is updated
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Event updated
Triggers when the details of an event is updated
Contact created
Triggers when a new contact is created in the selected portal
All Actions - Action are the automated tasks
Create milestone
Creates a new milestone
Create comment
Creates a comment for a story
Create story
Creates a story in the selected project
Create project
Creates a new project
Create epic
Creates a new epic
Add tag
Adds a tag to the specified ticket
Create contract
Creates a new contract for the selected account
Create call
Creates a new call in the selected organization
Add task time entry
Adds time entry for the selected task
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create ticket
Creates a new ticket in the selected organization
Add user to group
Adds the specified users to an existing group
Create agent
Creates a new agent in the selected organization
Create topic comment
Creates a comment for the specified topic
Create article
Creates a new article
Create event
Creates a new event in the selected organization
Create ticket comment
Creates a comment in the selected ticket
Create account
Creates a new account in the selected organization
Add ticket time entry
Adds time entry for the selected ticket
Create task
Creates a new task in the selected department
Remove tag
Removes a tag from the specified ticket
Create task comment
Creates a new comment in the specified task
Create product
Creates a new product in the selected organization
Send email reply
Sends a reply for the specified ticket created in the email channel
Create topic
Creates a new topic
Create contact comment
Creates a comment in the selected contact
Create contact
Creates a new contact in the selected organization
Update contact
Updates the selected contact
Update contract
Updates the details of an existing contract
Update task time entry
Updates the task time entry for the selected ticket ID
Update ticket
Updates the details of an existing ticket
Close ticket
Closes the specified tickets
Update task
Updates the details of an existing task
Update ticket comment
Updates the comment for the specified ticket
Update account
Updates the selected account
Update call time entry
Updates the call time entry for the selected ticket ID
Update KB user status
Updates the status of an existing KB user
Update product
Updates the details of the selected product
Move ticket
Moves the specified ticket to the selected department
Update article
Updates the details of an existing article
Invite contact to the help center
Invites the specified contacts to help center
Send custom channel reply
Sends reply for a ticket via the selected channel
Remove user from group
Removes the specified users from an existing group
Update call
Updates the details of the specified call
Update topic
Updates the details of an existing topic
Update agent
Updates the details of an existing agent
Update ticket time entry
Updates the ticket time entry for the selected ticket ID
Update contact comment
Updates the specified comment in the selected contact
Update agent availability
Updates the availability status of an existing agent
Fetch account
Fetches an existing account by name or ID
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch task
Fetches the details of an existing task by ID
Fetch call
Fetches the details of a call based on the selected field
Fetch KB user
Fetches the details of an existing KB user
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch article
Fetches the details of an existing article
Fetch ticket
Fetches the details of an existing ticket
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch contract
Fetches the details of an existing contract
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket thread
Fetches ticket thread by its unique ID
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Trash contact
Moves selected contact to the recycle bin
Trash account
Moves selected account to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
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