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Integrate CloudTalk with 900+ apps

Create business workflows for CloudTalk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular CloudTalk workflows

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Send an SMS in CloudTalk when an order is paid for in Razorpay


Acknowledging a payment as it's received assures the customer that the transaction was successful. Automate the process of sending an SMS as soon as you receive the payment for an order. This flow will send an SMS via CloudTalk when an order is paid for in Razorpay.

How it works
1) An order is paid for in Razorpay.
2) Zoho Flow sends an SMS via CloudTalk.
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Send an SMS in CloudTalk when an order is paid for in Razorpay

Razorpay + CloudTalk

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Send an SMS in CloudTalk for new projects in Taskworld


Automating the process of maintaining a systematic and constant channel of communication between inter- and intra-teams is crucial for completing a project by plan and schedule. This flow will send an SMS via CloudTalk when a new project is created in Taskworld.

How it works
1) A new project is created in Taskworld.
2) Zoho Flow sends an SMS via CloudTalk.
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Send an SMS in CloudTalk for new projects in Taskworld

Taskworld + CloudTalk

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Log your CloudTalk calls in Zoho Sheet


Your customer-facing teams interact with prospects and clients over calls multiple times a day. Automate the process of logging and tracking important call details in one place to access them easily when needed. This flow will record call details and logs in Zoho Sheet from CloudTalk.

How it works
1) A call log is generated in CloudTalk.
2) Zoho Flow records the details of it in Zoho Sheet.
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Log your CloudTalk calls in Zoho Sheet

CloudTalk + Zoho Sheet

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Create contacts in CloudTalk for new people in Outseta


Your support team helps maintain and develop relationships with your existing clients. Automate the process of sharing the important details of a customer with your support team. This flow will create a new contact in CloudTalk when a new person is added in Outseta.

How it works
1) A new person is added in Outseta.
2) Zoho Flow creates a contact in CloudTalk.
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Create contacts in CloudTalk for new people in Outseta

Outseta + CloudTalk

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Build your own CloudTalk integrations

Connect CloudTalk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your CloudTalk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Customer Support Phone/SMS

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Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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