Integrate Breeze with Groove

Send information between Breeze and Groove automatically, without writing any code, using Zoho Flow.

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Create task in Breeze when a ticket is opened in Groove

Addressing a client's concerns effectively is the key to growth. This flow will create a new task in Breeze when a ticket is opened in Groove.


How it works
1) A ticket is opened in Groove.
2) Zoho Flow creates a task in your Breeze account.
Use this flow
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Create task in Breeze when a ticket is opened in Groove

Groove + Breeze

Build your own integrations between Breeze and Groove

Connect Breeze and Groove with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Breeze and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Task updated

Triggers when a task is updated

Project created

Triggers when a new project is created

Task created

Triggers when a new task is created

Ticket tagged

Triggers when a ticket is tagged

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket opened

Triggers when a ticket is opened

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

All Actions - Actions are the automated tasks

Create to-do list

Creates a new to-do list for a task

Create task

Creates a new task

Create project

Creates a new project

Create to-do

Creates a new to-do in to-do list

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

What is Breeze?

Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.

Project Management

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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