Help documentation


Click on the below links to easily navigate through the page.

Creating an expense for a receipt

Once your receipts are uploaded and ready, the next step is to convert them into an expense entry. To do that:

You will see a notification message on top of the page saying that your expense details have been updated.

Edit Expense

Attaching multiple receipts to an expense

You can attach a maximum of 5 receipts to an expense, each of size 7 MB. Please perform the following steps:

Attach receipts

Attach receipts

primary receipts

attach receipts from cards

Creating a new expense

New Expense

Note: You can also create a new expense directly from inside the Expenses section by clicking the + New Expense button present on the top right corner of the page.

New Expense

Itemizing your expense

Let’s take an instance where you meet a client for lunch and want to record the same as an expense in Zoho Expense. While doing so, you want to apply tax only on the food and not on the tips you pay. This can be recorded perfectly by itemizing the expense.

Itemizing expenses

Applying multiple categories

Splitting expenses

Sometimes, when recording the expenses incurred on a business trip, the lodging bill might include the restaurant charges as well. However, your expense policy mandates that you record these two expenses separately, since the expense limits for them are different. In that case, you can split the expense based on category. Here’s how it’s done.

Selecting expense for split

Split expense page

Type of split

Split by percentage

Recording a mileage expense

To create a mileage expense:

Create mileage expenses

Note: Users can create personal mileage expense if the admin has enabled the personal field option.

Creating a Per diem expense

Adding per diem expenses:

To understand this better, we’ll take an example.

Lucy Beckket, an employee of Zylkar Global, had to recently attend a Business conference at New York for three days for which she was provided with a per diem allowance. Therefore, while creating an expense, she can perform the following steps:

Per diem Expense

Adding expenses in bulk

To add expenses in bulk:

Bulk Add Expenses

Bulk Add Expenses

Updating expenses in bulk

To update your expenses in bulk:

Bulk Add Expenses

Bulk Add Expenses

Note: You can bulk upload up to a maximum of 30 expenses at a time.

Creating personal expense

After the admin has enabled the personal field option for their organization, users can create personal expenses:

create personal expense

Setting default payment mode

While creating an expense, users can add a new payment mode, or select one from a list of payment modes through which they’ve spent for their expenses. They can select a payment mode every time they create an expense, or they can set a default payment mode.

To create a default payment mode:

Add Payment Mode

Default Payment Mode

Note: Default Payment mode can be set only by an Admin.

Merging expense entries

In Zoho Expense, you can merge two duplicate expenses into one.

To do that:

Selecting expenses for merge

Select Master Expense

Note: Merge action is not applicable for approved and reimbursed expenses.


Sorting expense entries

Under the Expenses section, expense entries can be sorted through various parameters such as:

Sort Expenses

Filtering expense entries

Below given are the list of available expense entry filters.

Expense filters

Editing an expense entry

You can edit an expense entry by selecting the expense entry of your choice, and by clicking the Edit button present on the top left corner of the page.

Editing an Expense entry

Note: Editing the expense is applicable only for unreported, unsubmitted expenses. Expired 

expenses cannot be modified.    

Cloning an expense entry

Cloning duplicates all the essential details of an expense entry. To perform cloning: 

Clone Expenses

Deleting an expense entry

To delete an expense entry: 

Delete Expenses

Delete Expenses   

Note: Delete action is applicable only for unreported, and unsubmitted expenses. 


Importing expense entries

Expense entries can be imported in two formats: 

  In order to import expense entries: 

Import Expenses

Exporting expense entries

Expense entries can be exported in two formats:

In order to export expense entries:

Export Expenses

Detecting duplicate expense entries

It is entirely possible that sometimes you might upload the same receipt two or more times and as a result, duplicate expenses are created. If you have a long list of expenses, it is next to impossible to find out the duplicates.

But now, with the help of Duplicate Detection, you can find and weed out all these possible duplicates in Zoho Expense, with ease. The detection process is done based on Date, Amount, and Currency.  

To find out the possible duplicates, follow the instructions mentioned below:

Highlight duplicates

Duplicate action popup

Duplicate actions

Notification about duplicates

Duplicate warning report

Message to approver

Message to approver about duplicate

Note: You cannot delete submitted, approved, and reimbursed expenses.

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