A client has paid $200 as down-payment towards the purchase of a new television. How do I record this transaction in Zoho Books?

There are two methods to record a down payment from your customer:

1. Using a retainer invoice
2. Recording a payment from the customer

Using a retainer invoice

• Go to the Retainer Invoices module under Sales on the left sidebar.
• Click + New to create a new retainer invoice.
• Enter the necessary details and the amount you’ve received.
• Click Save as Draft or Save and Send.

When you create an invoice for the customer, you will have an option to apply this retainer invoice.

Recording a payment from the customer:

• Go to the Payments Received module under Sales in the left sidebar.
• Click + New to record a new payment.
• Enter the necessary details and the amount you’ve received.
• Click Save.

This amount will be saved as unused credits that can be applied to an invoice for this customer.