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VAT Rates

The VAT Rates section lets you view and manage all the VAT rates used across your organisation. Apart from the default rates, you can add new rates, edit existing ones, and mark rates as inactive or active based on your requirements.

Default VAT Rates

After you configure VAT for your organisation, the following default VAT rates are auto-created:

VAT NameRate (%)Tax Type
Standard Rate15Tax
Zero Rate0Tax
Change in use (Non-Taxable supplies)15Change in use (Non-Taxable supplies)
Customs VAT100Customs VAT

Note: Default VAT rates are system-generated and cannot be edited, deleted, or marked as inactive.

Add a New VAT Rate

To add a new VAT rate:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Click + New VAT in the top right corner and, in the pop-up that appears:
    • Tax Name: Enter the name for the VAT rate.
    • Rate (%): Enter the rate percentage.
    • Tax Type: Select the tax type for the rate. Available options are Tax, Change in use (Non-Taxable supplies), and Customs VAT.
    • Click Save.

The new VAT rate will be created and listed under Active taxes.

View Records Associated with a VAT Rate

To view the records associated with a VAT rate:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Hover over the VAT rate and click the dropdown icon at the right end of the row.
  • Click View Associated Records.

The Associated Records panel will list every place the VAT rate is referenced, such as VAT rules and transactions.

Edit a VAT Rate

To edit a custom VAT rate:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Hover over the VAT rate you want to edit and click the dropdown icon at the right end of the row.
  • Click Edit.
  • Update the fields as required in the pop-up that appears.
  • Click Save.

Delete a VAT Rate

To delete a custom VAT rate:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Hover over the VAT rate you want to delete and click the dropdown icon at the right end of the row.
  • Click Delete.
  • Click OK in the confirmation pop-up.

Mark an Active VAT as Inactive

If you no longer want a VAT rate to be available for selection in transactions, you can mark it as inactive. Here’s how:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Hover over the VAT rate you want to mark as inactive and click the dropdown icon at the right end of the row.
  • Click Mark as Inactive.

The VAT rate will no longer be available for selection in new transactions.

Mark an Inactive VAT as Active

To bring an inactive VAT rate back into use:

  • Go to Settings on the left sidebar.
    (OR)
    Click Settings in the top right corner of the page.
  • Click VAT under Taxes & Compliance.
  • In the VAT pane, click VAT Rates.
  • Click the Active taxes dropdown at the top of the list and select Inactive taxes.
  • Hover over the VAT rate you want to mark as active and click the Dropdown icon at the right end of the row.
  • Click Mark as Active.

The VAT rate will be available for selection in new transactions again.

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