What's in it for you?
Detailed information about the latest releases, updates and future roadmaps
Expert guidance to maximise customisations and third-party integrations
Insights to enhance your existing technology stack
Keeping remote staff as productive and informed as office staff
A one-on-one relationship with a Zoho expert who listens to your needs and provides valuable solutions with Zoho technology
Let’s make it personal
Our account managers are an extension of your team. With an understanding of your goals and a focus on your success, our account managers will be there throughout your journey to help you make the most of your Zoho software, to share useful insights that drive forward your business and oversee the smooth running of your account. Need support, advice, recommendations or just a friendly chat? Our account managers are waiting to assist you. Need to escalate an issue, raise some feedback or request a feature? It’s our pleasure to take care of it for you.
But don’t just take our word for it. Hear first-hand from our customers as they discuss the added value a Zoho account manager brings to their businesses.
"Having UK based staff to build business relationships with your customers is a great strategy and sets Zoho apart from other cloud SaaS providers."
Nick Kenyon
Head of IT & Governance, Numed Holdings Ltd"Ed consistently seeks to understand our specific use cases and business requirements to direct us toward the best solutions and support. Where necessary Ed has also facilitated conversations with developers and product teams to work collaboratively on bespoke solutions. Ed is always responsive, which gives us ongoing confidence in Zoho and its ability to improve our business into the future."
Jeff Tooze
CRM Manager, Purplebricks Mortgages"You visited us at the Sales Geek Bunker in Blackburn and we spent a day ‘workshopping’ who we are, what we do, what the future scaled model looks like. Your KILLER team debated multiple models we could adapt our system to, asked more questions and considered more information we sent… Thank you Matt. Having you looking after us is amazing."
Ben Blackman
Chief Operations Geek, Sales Geek"On behalf of the team, I'd like to extend our gratitude for the time you've dedicated, Lumi. We truly appreciate your insights."
Elisa Sánchez
Data Analyst, ABF Ingredients
Meet the UK Enterprise Account Manager Team
Matt Roberts
Matt works closely with our largest UK accounts. By understanding their business processes in detail he helps them unleash the full potential of their Zoho platform and deliver increased ROI. He loves a game of tennis, helps coach his son's football team and enjoys a hike in the Lake District or Wales with his family.
Varoon Verma
With experience in ERP solutions, Varoon supports Zoho's Mid-Market UK accounts. He loves working directly with customers to solve problems through the adoption of Zoho's diverse technology solutions. He thrives on finding the best-fitting products to save his customers time whilst streamlining their processes. Outside work, Varoon likes to exercise, travel and meet with friends.
Suriya Morris
Suriya joined the Zoho UK team as an Account Management Executive in 2024. Her background is in recruitment and client management, but Suriya has always had a strong interest in the SaaS industry and is excited to be developing this in her role at Zoho. In her free time, Suriya is passionate about staying active and pursues hobbies such as hiking, kickboxing, and anti-gravity yoga.
Edward Davis
With over 12 years of experience in Field Sales, Category Management, Account Management, Subscription and E-commerce Edward joined Zoho in May 2022. He's a natural problem solver and loves working with his Enterprise customers to support their adoption of the Zoho Ecosystem and finding solutions to streamline their business processes. Outside work, Edward is a busy husband and dad to two young boys and his claim to fame is he was once on the TV show "Couples Come Dine with Me".
Abiramy Kulaveerasingam
Abi joined Zoho in 2023 as a UK Account Manager. With a sales and account management background in Insurtech, she brings a passion for cultivating strong client relationships and a knack for understanding unique business needs. She aims to ensure that her client’s experiences with Zoho are nothing short of exceptional. Outside of work, Abi has a small crochet business called ‘The Snuggle Bee’. She loves to travel and spend quality time with her family and friends.
Karl Griffiths
Karl joined Zoho with nearly 10 years of Account Management experience and 6 years in the IT/SaaS industry. He now works with our larger accounts in the UK, helping them maximise their ROI using Zoho software. His passion for growing businesses through digitalisation helps him build long-term relationships with customers. Outside work Karl loves to personally develop where possible, including reading, creating content and playing a few tunes on guitar and harmonica.
Luminita Ionita
Lumi joined Zoho in November 2023. In previous roles, she managed accounts in various industries, gaining insights on how different businesses work whilst developing great adaptability skills. Lumi really enjoys proposing strategic development plans to ensure sustainable client growth through the use of Zoho's suite of products. Outside of work, Lumi is a keen powerlifter and a proud member of the British Drug-Free Powerlifting Association. She also enjoys hiking and completing puzzles.
Zain Nawaz
With over 8 years of experience in sales and account management, Zain joined Zoho in February 2022 as a Key Account Manager. Working with his named accounts, Zain enjoys building deeper relationships and providing them with solutions from the many Zoho apps. Outside work, Zain enjoys going to the gym and spending time with his family and friends.
Tony Brinsden
Tony joined Zoho in September 2024, bringing to the UK team 18 years worth of experience in client relationship management from the travel, accommodation, events and SaaS sectors. Tony enjoys getting to know his clients, ensuring that they receive the best service possible whilst taking advantage of the many applications Zoho offers. In his spare time, Tony and his wife travel to many different cities, and Tony also enjoys playing tennis and swimming.
Do you already have an account manager?
Tell us how they’re doing by completing our short survey - anonymously if you prefer!
How do we assign account managers?
Our account managers are spread out across the country, so their application is based loosely on geographical location. However, we also assign them based on the relevance of their individual expertise to your business and required solutions.