What's in it for you?

Detailed information about the latest releases, updates and future roadmaps

Expert guidance to maximise customisations and third-party integrations

Insights to enhance your existing technology stack

Keeping remote staff as productive and informed as office staff

A one-on-one relationship with a Zoho expert who listens to your needs and provides valuable solutions with Zoho technology

Meet the Enterprise Account Manager Team

Matt Roberts

Matt Roberts

Matt works closely with our largest UK accounts. By understanding their business processes in detail he helps them unleash the full potential of their Zoho platform and deliver increased ROI.

He loves a game of tennis, helps coach his son's football team and enjoys a hike in the Lake District or Wales with his family.

Norm Frentz

Sarah Jones

Sarah joined Zoho in August 2022 as a UK Key Account Manager. With an account management background in cyber security & web development, she has always had a deep appreciation for efficient business systems. Sarah enjoys working with clients to ensure Zoho’s solutions help bring their commercial goals to fruition.

In her spare time, she likes to crochet, sew, swim and spend time with her loved ones.

Mark Burgener

Edward Davis

With over 12 years of experience in Field Sales, Category Management, Account Management, Subscription and E-commerce Edward joined Zoho in May 2022. He's a natural problem solver and loves working with his Enterprise customers to support their adoption of the Zoho Ecosystem and finding solutions to streamline their business processes.

Outside work, Edward is a busy husband and dad to two young boys and his claim to fame is he was once on the TV show "Couples Come Dine with Me".

Mark Burgener

Karl Griffiths

Karl joined Zoho with nearly 10 years of Account Management experience and 6 years in the IT/SaaS industry. He now works with our larger accounts in the UK, helping them maximise their ROI using Zoho software. His passion for growing businesses through digitalisation helps him build long-term relationships with customers.

Outside work Karl loves to personally develop where possible, including reading, creating content and playing a few tunes on guitar and harmonica.

Mark Burgener

Zain Nawaz

With over 8 years of experience in sales and account management, Zain joined Zoho in February 2022 as a Key Account Manager. Working with his named accounts, Zain enjoys building deeper relationships and providing them with solutions from the many Zoho apps.

Outside work, Zain enjoys going to the gym and spending time with his family and friends.

Varoon Verma

Varoon Verma

With experience in ERP solutions, Varoon supports Zoho's Mid-Market UK accounts. He loves working directly with customers to solve problems through the adoption of Zoho's diverse technology solutions. He thrives on finding the best-fitting products to save his customers time whilst streamlining their processes.

Outside work, Varoon likes to exercise, travel and meet with friends.

Abiramy Kulaveerasingam

Abiramy Kulaveerasingam

Abi joined Zoho in 2023 as a UK Account Manager. With a sales and account management background in Insurtech, she brings a passion for cultivating strong client relationships and a knack for understanding unique business needs. She aims to ensure that her client’s experiences with Zoho are nothing short of exceptional.

Outside of work, Abi has a small crochet business called ‘The Snuggle Bee’. She loves to travel and spend quality time with her family and friends.

Luminita Ionita

Luminita Ionita

Lumi joined Zoho in November 2023. In previous roles, she managed accounts in various industries, gaining insights on how different businesses work whilst developing great adaptability skills. Lumi really enjoys proposing strategic development plans to ensure sustainable client growth through the use of Zoho's suite of products.

Outside of work, Lumi is a keen powerlifter and a proud member of the British Drug-Free Powerlifting Association. She also enjoys hiking and completing puzzles.

Let’s make it personal

Our account managers are an extension of your team. With an understanding of your goals and a focus on your success, our account managers will be there throughout your journey to help you make the most of your Zoho software, to share useful insights that drive forward your business and oversee the smooth running of your account. Need support, advice, recommendations or just a friendly chat? Our account managers are waiting to assist you. Need to escalate an issue, raise some feedback or request a feature? It’s our pleasure to take care of it for you.

But don’t just take our word for it. Hear first-hand from our customers as they discuss the added value a Zoho account manager brings to their businesses.

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