## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index

Access the complete documentation index at:
https://www.zoho.com/en-sg/invoice/llms.txt

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# How do I delete a credit note that has already been closed?

A closed credit note implies that the amount due to the customer has been paid, either through a [direct refund](https://www.zoho.com/invoice/help/credit-note/#toc_5) or by [applying the credits to an invoice](https://www.zoho.com/invoice/help/credit-note/#toc_4). To delete this credit note, you need to first cancel this payment.

![Create credit note](/invoice/kb/images/invoice-dashboard.png) ![](/invoice/kb/images/credits/delete-credit-note.gif)

To do this,

*   Go to the **Credit Notes** section on the left side bar and select a closed credit note.
*   When a credit note opens up, you would be able to see a section named **REFUND HISTORY(1)**. Click on that and movie your mouse over that grey area. You would be able to see a **trash can** icon.
*   Clicking on this icon will delete the applied credit and convert the credit note back to **Open**.
*   Now, click on **More - Delete** to delete this credit note permanently.
*   If a Credit Note has been split and applied, make sure you delete all of them. Only then you will be able to delete the Credit Note.