Integrate Zoho Checkout with PayPal
PayPal is a comprehensive online payments solution that allows you to collect payments from your customers securely. By integrating PayPal with Zoho Checkout, you can receive one-time payments using multiple payment methods and currencies.
Scenario: Emma runs an online art supply store and wants to offer her customers flexible payment options. She integrates PayPal with Zoho Checkout and creates a Payment Page for her products. Her customers can pay using cards, Venmo, or Buy Now Pay Later options through PayPal. When a customer completes a purchase and clicks Pay Now, PayPal processes the payment and the funds are settled into Emma’s bank account.
Notes:
- You’re viewing the help document for the enhanced PayPal integration. If you’ve enabled the integration before 30 June 2024, upgrade to the latest version by converting your PayPal Personal account to a Business account. The old integration will be discontinued soon.
- PayPal Payflow and Payments Pro integrations are deprecated and available only for existing users in Zoho Checkout.
Set Up PayPal
To set up PayPal in Zoho Checkout, you must have a PayPal Business account. If you don’t have an account already, you can create one from Zoho Checkout and proceed with the integration.
To set up:
- Go to Settings and select Payment Gateways.
- Click Configure next to PayPal.
- You will be redirected to the PayPal portal. Enter your Email ID and select your Country or region, and click Next.
- Enter your password, and click Log In.
Your organization will be integrated, and you will be redirected back to Zoho Checkout. Here, you can view details of your integration like the Account Status, Merchant ID, and bank accounts to track payments. By default, the PayPal clearing account is configured.
Payment Methods
PayPal offers multiple payment methods such as cards, Buy Now Pay Later, and Venmo.
Cards
PayPal allows your customers to split payments across multiple credit or debit cards, choosing specific amounts for each. PayPal supports VISA, Mastercard, Amex, Discover, JCB, and UnionPay cards.
Buy Now Pay Later (BNPL)
PayPal provides payment options that offer a line of credit through which your customers can buy now and pay later. It supports two BNPL options: PayPal Credit and Pay Later.
Venmo
Venmo is a peer-to-peer payment solution that your customers from the United States can use to make payments in US dollars.
Note: Transaction charges are applicable as per PayPal’s pricing policy. Zoho does not charge any additional fees.
Associate PayPal with Your Payment Page
Your customers can pay you through PayPal if you’ve made it your organization’s default gateway or by associating it under Advanced Setup.
You can associate a Payment Gateway to your Payment Page in two ways:
During Payment Page Creation
- Go to the Payment Pages module and create a new Payment Page.
- Go to Advanced Setup and navigate to Associate Payment Gateways.
- Check PayPal and click Save & Publish.
You will be able to collect customer payments through PayPal.
Edit an Existing Payment Page
- Go to the Payment Pages module.
- Select the Payment Page you want to update and click the Edit icon in the top right corner.
- Go to Advanced Setup and navigate to Associate Payment Gateways.
- Check PayPal and click Save & Publish.
PayPal will be associated as a Payment Gateway for this Payment Page.
Note: If you have associated multiple gateways to your Payment Page, your organization’s default gateway will be used to collect customer payments.
Receive Payments from Customers
To make a payment via PayPal, customers have to:
- Enter the required details on the Payment Page.
- Click the payment button (for example, Pay Now or Proceed to Pay).
- Choose a preferred payment mode and make the payment.
Once the payment is successful, you will receive an email notification regarding the payment made by your customer. The payment details can be viewed in the Payments module. The payment will be settled in your bank account during the next payout.
Manage PayPal Integration
The various actions you can perform to manage this integration are:
Mark as Default
To mark PayPal as the default Payment Gateway for your organization:
- Click the Settings icon and select Payment Gateways.
- Hover over PayPal and select Mark as Default.
For all Payment Pages you create in Zoho Checkout, you will receive customer payments through PayPal.
Remove
When you no longer want to use PayPal to receive payments, you can remove the integration. Here’s how:
- Click the Settings icon and select Payment Gateways.
- Select Remove below PayPal.
- In the pop-up, click Yes to confirm.
The integration will be removed.