How do I include refund payments when recording deposit slips in Zoho Books?
If you’ve recorded both the payment and refund for a transaction using the same cash account, you need not record it in the deposit slip. However, if you’ve recorded payment using a cash account, and recorded refund for it using a different cash account or a bank account, you need to include it in the deposit slip you record from the respective cash account in the Banking module. To do this:
- Go to Banking on the left sidebar.
- In the next page, under Active Accounts, select the cash account in which you want to record the deposit slip.
- In the next page, click Record Deposit in the top right corner.
- In the Record Deposit pop-up:
- Fill in the required details.
- In the Other Deposits section, click Add Other Deposits and enter the required amounts. Ensure that you enter only the amounts that was refunded in your transactions.
- Click Save.
The refunded amount will be recorded in the deposit slip.
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