## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # What happens when I pause my customer’s subscription in Zoho Billing?  ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fsubscriptions%2Fpaused-subscriptions.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fsubscriptions%2Fpaused-subscriptions.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/subscriptions/paused-subscriptions.md) Here’s what happens when you pause a subscription: * The subscription will move to the **Paused** status and invoices will not be created for it in this state.  * When paused, the subscription will not renew on its next billing date. * Subscriptions cannot be edited when paused.  * Additional charges or one-time add-ons cannot be added to paused subscriptions.  * End-of-term changes to subscriptions, if any, will be discarded if the subscription is paused before its billing date.  * Any workflows, such as webhooks or email alerts, which you’ve configured based on the **Subscription Paused** event will be triggered.  Learn more about pausing and resuming subscriptions by visiting the [help document](/billing/help/sales/subscriptions/subscriptions.html#pause-resume).  * * *