## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # Can my customers cancel their subscriptions by themselves? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fsubscriptions%2Fcustomer-cancel.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fsubscriptions%2Fcustomer-cancel.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/subscriptions/customer-cancel.md) Yes, Zoho Billing allows your customers to [cancel their subscriptions](/billing/help/settings/customer-portal/customer-portal.html#subscription-cancel) by themselves from the customer portal. They’ll be able to cancel their subscription immediately, or at the end of the current term. You can configure whether you want to provide these options on the customer portal by going to **Settings** > **Preferences** > **Subscription Management** under Customer Portal. If you’d prefer to let your customers cancel their subscriptions from your own website or application, you can create a ‘Cancel’ button for your customers which uses Zoho Billing’s [Cancel a Subscription](/billing/api/v1/#Subscriptions_Cancel_a_subscription) API. * * *