## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How can I remove the online payment link from my invoice notification mail? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fpayments%2Fremove-online-payment.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fpayments%2Fremove-online-payment.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/payments/remove-online-payment.md) You can remove the online payment link in a few ways, depending on how you receive payments from your customers. ### Remove the link for a single invoice If you only need to remove the online payment link for a specific invoice, you can manually edit the email content and remove the payment link text before sending the notification. ### Remove the link from all invoice notifications If you commonly receive offline payments, you can edit the default invoice notification template so it no longer includes the payment link. To do so: * Go to **Settings** and select **Email Notifications** under _Customisation_. * Click **Invoice Notification** under _Sales_. * Click the **Default** template to open the editor. * Remove the payment link text (e.g., “PAY NOW”) from the email body. * Click **Save**. All future invoice notifications will be sent without the online payment link. ### Use separate templates for online and offline payments If some customers pay online and others pay offline, you can create two invoice notification templates — one with the payment link and one without. To do so: * Go to **Settings** and select **Email Notifications** under _Customisation_. * Click **Invoice Notification** under _Sales_. * Click **\+ New** to create a new template. * Set up the template without the online payment link and click **Save**. * Open the customer who pays offline. * Click the **More** dropdown and select **Associate Templates**. * Set the new template (without the payment link) as the default invoice notification for that customer. The online payment link will only appear in notifications sent to customers whose associated template includes it. * * *