## Zoho Billing - Product, solutions, integrations, support, and resources Index

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# Why is my phone number displayed to customers instead of my display name when I communicate through WhatsApp?

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WhatsApp displays a display name for your phone number only if your WhatsApp Business account is verified. If your account is not verified, your customers will only see your phone number unless they save your number to their contacts. Learn how [Meta verifies your WhatsApp Business account](https://www.facebook.com/business/help/2058515294227817?id=180505742745347).