## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How do I send WhatsApp notifications for the primary contacts? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fnotifications-for-primary-contacts.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fnotifications-for-primary-contacts.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/integrations/notifications-for-primary-contacts.md) To send notifications to your customers through WhatsApp, you’ll have to enable WhatsApp for them. Here’s how: * Go to **Customers**. * Select the customer for whom you want to enable WhatsApp messaging. * Click **Edit** in the _Overview_ section. * Ensure that the customer’s phone number is right and begins with a proper country code. * Mark the option **WhatsApp** under _Communication Channels_. * Click **Save** and WhatsApp will be enabled for the primary contact. * * *