## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # What happens when I use an email address which is not associated with Microsoft 365? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fmicrosoft365-change-associated-email.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fmicrosoft365-change-associated-email.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/integrations/microsoft365-change-associated-email.md) When you try to use a different email address, and if this email address is not added as a user in your Zoho Billing organization, you will be redirected to a page which would look like this: ![Redirect page](/billing/kb/images/integrations/redirect-page.png) If you click on Switch Account, you will be re-routed to a page wherein you will be asked to create a new organization. To avoid this, you can invite the new email address as a user into your Zoho Billing organization, and set up the integration by logging in as the user. To know more about the Zoho Billing - Microsoft 365 integration, click [here](/billing/help/settings/integrations/microsoft-365-integration.html).