## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How do I resolve the “Business Phone Number Deleted” error when I send messages to customers in Zoho Billing? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fbusiness-phone-number-deleted.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fintegrations%2Fbusiness-phone-number-deleted.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/integrations/business-phone-number-deleted.md) This error occurs when the phone number associated with your WhatsApp Business account has been deleted in the Meta Business Suite. To resolve this: * Add a new phone number to your WhatsApp Business account in the Meta Business Suite. * Then, [update the WhatsApp Business account](/billing/help/integrations/whatsapp/whatsapp-integration.html#Change-Default-WhatsApp-Number) in your Zoho Billing organization with the new phone number. You can then send WhatsApp messages to your customers without any interruptions.