## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/en-ng/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# What should I do on a payment failure?

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*   [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fdunning-management%2Fwhat-should-i-do.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
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Well, literally nothing. Zoho Billing will cover almost everything from following up with customers on your behalf to charging the card again.

Besides this, if you want to follow up with your customers manually you can use the **Payment Failures** report to get the list of all the customers for whom the payment has failed.