## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # Who are listed under “Non-Subscribers” filter? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcustomers%2Fnon-subscribers.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcustomers%2Fnon-subscribers.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/customers/non-subscribers.md) The customers who do not have any single active subscription are listed under “Non-Subscribers” filter. For Example:- 1. If a customer owns three subscriptions out of which all three are either expired, cancelled or marked as inactive then this particular customer will fall under “Non-Subscribers” filter as he does not have any active subscription at the moment. 2. A newly created customer without any subscription will also fall under “Non-Subscribers” filter.