## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # Do my customers require a Zoho account to access the Customer Portal? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcustomer-portal%2Fdo-my-customers-need-zoho-account-to-access-customer-portal.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcustomer-portal%2Fdo-my-customers-need-zoho-account-to-access-customer-portal.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/customer-portal/do-my-customers-need-zoho-account-to-access-customer-portal.md) It is **not necessary** for your customers to have a Zoho account. Once you [send an invitation](/billing/help/settings/customer-portal/customer-portal.html#enable) to your customers to access the portal, upon accepting the invitation they can log in to the portal by using the email address with which they were invited.