## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/en-ng/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Credit Notes

 ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) 

*   [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcredit-notes%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*   [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcredit-notes%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.)
*    ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM
*    [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/credit-notes/index.md)

*   [When do I need to use a credit note?](/en-ng/billing/kb/credit-notes/use-credit-note.html)
*   [How do I delete a credit note that has already been closed?](/en-ng/billing/kb/credit-notes/delete-credit-note.html)
*   [How do I issue a refund for returned goods?](/en-ng/billing/kb/credit-notes/refund-invoice-amount.html)
*   [How do refunds work in Zoho Billing?](/en-ng/billing/kb/credit-notes/how-refunds-work.html)
*   [Is it mandatory to enter an Item when I create a credit note?](/en-ng/billing/kb/credit-notes/enter-item.html)
*   [Is it possible to apply the unused credits of one customer to an invoice associated with a different customer?](/en-ng/billing/kb/credit-notes/transfer-credits-bwn-customers.html)
*   [How do I remove a credit note that is already applied to an invoice?](/en-ng/billing/kb/credit-notes/remove-credit-note.html)
*   [How do I undo the refund created for a Credit Note?](/en-ng/billing/kb/credit-notes/undo-refund-cn.html)
*   [How do I change the status of a credit note to Closed?](/en-ng/billing/kb/credit-notes/change-status-closed-cn.html)
*   [How do I generate a report to view the credits applied and the remaining credits of my customers?](/en-ng/billing/kb/credit-notes/generate-report-cn.html)
*   [How do I create a debit note in Zoho Billing?](/en-ng/billing/kb/credit-notes/create-debit-note.html)