## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/en-ng/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How do I delete a credit note that has already been closed? ![](/billing/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/billing/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcredit-notes%2Fdelete-credit-note.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-ng%2Fbilling%2Fkb%2Fcredit-notes%2Fdelete-credit-note.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/billing/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/billing/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-ng/billing/kb/credit-notes/delete-credit-note.md) A closed credit note implies that the amount due to the customer has been paid, either through a direct refund or by applying the credits to an invoice. To delete this credit note, you need to first cancel this payment. To do this: * Go to the **Credit Notes** section on the left side bar and select a closed credit note. * When a credit note opens up, you would be able to see a section named **REFUND HISTORY(1)**. Click on that and movie your mouse over that grey area. You would be able to see a **trash can** icon. * Clicking on this icon will delete the applied credit and convert the credit note back to **Open**. * Now, click on **More - Delete** to delete this credit note permanently. * If a credit note has been split and applied, make sure you delete all of them. Only then you will be able to delete the credit note.