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Zoho SalesIQ supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a new operator is added
Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.
Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.
Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.
Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.
All Actions - Action are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Creates a new article
Associate operators to department
Associates operators to the selected department
Update operator status
Updates the status of an existing operator
Enables the selected department
Disables the selected department
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What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Categories : Customer Support, Marketing Automation, Websites, Zoho
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too.” Know more