Integrate Zendesk with BigCommerce
Send information between Zendesk and BigCommerce automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and BigCommerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
Order created
Triggers when a new order is created
Coupon created
Triggers when a new coupon is created
Cart converted
Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Updated subscriber
Triggers when any detail of an existing subscriber is updated
Product created
Triggers when a new product is created
Updated product
Triggers when any detail of an existing product is updated
Customer created
Triggers when a new customer is added
Subscriber created
Triggers when a new subscriber is created
Updated order status
Triggers when the status of an existing order is updated
Cart created
Triggers when a new cart is created
Shipment created
Triggers when a new shipment is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create customer address
Adds address details for an existing customer
Create subscriber
Creates a new subscriber
Create order
Creates a new order
Create customer
Creates a new customer
Create coupon
Creates a new coupon
Create product
Creates a new product
Update subscriber
Updates the details of an existing subscriber
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch customer
Fetches the details of an existing customer based on ID
Fetch order
Fetches the details of an existing order by ID
Fetch Product
Fetches the details of an existing product by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
