ServiceDesk Plus Cloud

Use Zoho Flow to integrate ServiceDesk Plus Cloud with 650+ apps without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect ServiceDesk Plus Cloud with your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt ServiceDesk Plus Cloud integration flows to get started

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Didn't find the ServiceDesk Plus Cloud integration you are looking for? Create one yourself.

ServiceDesk Plus Cloud supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Requester created

Triggers when a new requester is created

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Change created

Triggers when a new change is created

Request updated

Triggers when the details of an existing request are updated

Asset created

Triggers when a new asset is created

Note created

Triggers when a new note is created

Problem created

Triggers when a new problem is created in a template

Request created in template

Triggers when a new request is created in the selected template

Task closed

Triggers when a task is closed

Change status updated

Triggers when the status of an existing change is updated

Task created

Triggers when a new task is created

Request approved

Triggers when an existing request is approved

Task updated

Triggers when the details of an existing task are updated

Change updated

Triggers when a change is updated

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All Actions - Action are the automated tasks

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Create change

Creates a new change

Associate request with problem

Associates a request with a specific problem

Create request

Creates a new request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch change attribute

Fetches the details of an existing change attribute by name

Find a request attribute

Fetches a request attribute by its name

Fetch problem

Fetches the details of an existing problem by ID

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Search for 550+ apps

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    What is ServiceDesk Plus Cloud?

    ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

    Categories : Popular, ITSM, Customer Support, Zoho

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

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    Neville MaderDirector, Perth Security Services

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