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Samanage supports following triggers and actions
All Triggers - A trigger kickstarts the flow
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
All Actions - Action are the automated tasks
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
What is Samanage?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Categories : ITSM, Customer Support
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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