Integrate RingCentral with Slack

Send information between RingCentral and Slack automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate RingCentral and Slack using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call ended

Triggers when a call is ended

Voicemail received

Triggers when a new voicemail is received

Call recorded

Triggers when a call is recorded

SMS sent or received

Triggers when a new SMS is sent or received

Call missed

Triggers when a call is missed

User added

Triggers when a new user is added

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Message posted to private channel

Triggers when a new message is posted to the selected private channel

Message starred

Triggers when a message is starred

Channel created

Triggers when a new channel is created

All Actions - Actions are the automated tasks

Send SMS

Sends a new SMS to the specified phone number

Create contact

Creates a new contact

Initiate ringout call

Initiates a two-legged ringout call based on the specified caller and callee phone numbers

Fetch extension by ID

Fetches the details of a RingCentral extension by extension ID

Send private channel message

Sends a message to the selected private channel

Set channel topic

Sets the topic for the selected channel

Fetch user - By name

Fetches the details of an existing user by name

Fetch user - By username

Fetches the details of an existing user by username

Create channel

Creates a new public channel

Create reminder

Creates a new reminder

Send direct message

Sends a direct message to the selected user

Update profile

Updates the profile information for the selected user

Send public channel message

Sends a message to the selected public channel

Fetch user - By ID

Fetches the details of an existing user by ID

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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