Integrate Mailchimp with Freshdesk
Send information between Mailchimp and Freshdesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Mailchimp and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Email Opened
Triggers when a new email is opened. If an email is opened multiple times during a polling interval, the latest will be considered.
Subscriber updated in list
Triggers when a subscriber is updated in the selected list
Subscriber added to segment
Triggers when a subscriber is added to a segment within a list
Subscription added to list
Triggers when a new subscriber is added to the selected list
Campaign status updated
Triggers when a campaign status is updated
Subscriber unsubscribes from list
Triggers when a subscriber unsubscribes from the selected list
List created
Triggers when a new list is created
Link clicked
Triggers when a link in a campaign is clicked. The first click alone will trigger.
Campaign created
Triggers when a new campaign is created or sent
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Send campaign
Sends a campaign from a stored draft
Add or remove subscriber from group
Adds or removes an existing subscriber from the selected group
Add or update subscriber
Adds a new subscriber or updates an existing subscriber
Create campaign
Creates a new campaign and stores it as a draft
Fetch campaign
Fetches an existing campaign by name
Add or update tags for subscriber
Adds or updates tags for an existing subscriber
Fetch list
Fetches the details of an existing list by ID
Remove subscriber
Removes a subscriber from the selected list
Fetch subscriber
Fetches a subscriber by email address from the selected list
Create contact
Creates a new contact
Create forum
Creates a new forum in the selected category
Create company
Creates a new company
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket priority
Fetches the priority details of a specific ticket by label
What is Mailchimp?
Mailchimp is a marketing automation tool that lets you find and really connect with your audience. You can personalize emails, find prospective customers on social media, and analyze your performance using dashboard insights.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
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Custom functions
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Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
