Integrate Jira Cloud with ServiceNow
Send information between Jira Cloud and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Cloud and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Issue created
Triggers when a new issue is created
Project updated
Triggers when the details of an existing project are updated
Comment updated
Triggers when an existing comment is updated
Work log updated
Triggers when the details of an existing work log are updated
Issue updated
Triggers when the details of an existing issue are updated
Version released
Triggers when a version is released
Version created
Triggers when a new version is created for an existing project
Work log created
Triggers when a new work log created
Issue status updated
Triggers when the status of an issue is updated
Comment created
Triggers when a new comment is created
Project created
Triggers when a new project is created
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create issue
Creates a new issue in the selected project
Create project
Creates a new project
Create user
Creates a new user
Create comment
Creates a new comment for the specified issue
Update issue
Updates the details of the specified issue
Fetch project
Fetches the details of an existing project by project ID or key
Fetch issue attribute
Fetches the attributes of an existing issue
Fetch user
Fetches the details of an existing user by email address
Create record
Creates an incident record
Update record
Updates an existing incident record
Fetch user
Fetches the details of an existing user
Fetch record
Fetches an incident record by ID
What is Jira Cloud?
Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.
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What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
