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Create Trello cards for new tickets in Freshservice
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Freshservice supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Problem created
Triggers when a new problem is created
Updated problem
Triggers when any detail of a problem is updated
Ticket created
Triggers when a new ticket is created
Updated user
Triggers when any detail of a user is updated
Updated ticket
Triggers when any detail of a ticket is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
User created
Triggers when a new user is created
All Actions - Action are the automated tasks
Create asset
Creates a new asset
Create department
Creates a new department
Create problem
Creates a new problem
Create contract
Creates a new contract
Create release
Creates a new release
Create requester
Creates a new requester
Create ticket
Creates a new ticket
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch asset attribute
Fetches an asset type's attribute (product or vendor) by its name
Fetch department
Fetches an existing department by its name or ID
Fetch asset
Fetches an existing asset by either its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches an existing agent by email
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Categories : Server Monitoring, Customer Support
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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