When I push an e-invoice to the IRP, I’m getting an error message stating that I have to provide details of the customer’s Shipping Address. What should I do?

Shipping Address is not a mandatory field for an e-invoice. However, if you’ve filled details in any of the fields under shipping address like Country, Street 1, etc., you will have to fill in details for all the fields under the shipping address. Here’s how:

• Go to Sales on the left sidebar.
• Navigate to the Customers module at the top.
• Select the customer whose shipping address you want to edit.
• Click Edit on the top right corner of the customer’s Details page.
• On the Edit Customer page, switch to the Address tab.
• Enter the complete shipping address of your customer, filling in all the required fields.
• Click Save.

Next, go to the e-invoice and push it again.