e-Invoicing
- I’m unable to see the Mark as Cancelled option for the transactions pushed to the IRP. What should I do?
- When I push an e-invoice to the IRP, I’m getting an error message stating that I have to provide details of the customer’s Shipping Address. What should I do?
- When I try to push an e-Invoice to the IRP, I receive an error message indicating that the recipient’s tax treatment is not applicable. How do I resolve this issue?
- I’m getting an error that my credentials are incorrect while configuring e-Invoicing in Zoho ERP. What should I do?
- I’m trying to edit an e-Invoiced transaction but am unable to do so? How can I make changes to this transaction?
- I’m unable to push an invoice to IRP because it indicates that the IRN has already been generated and cancelled. How do I resolve this issue?
- I’m unable to push an invoice to the IRP because it states that the HSN code entered does not belong to the service. What should I do
- I’m trying to push an invoice to IRP but unable to do so as it states e-invoicing is not enabled for my customer’s GSTIN. What should I do?
- I cancelled an e-way bill from the e-way bill website but I’m not able to cancel the e-invoice associated with the e-way bill in Zoho ERP. What should I do?
- Why am I unable to view the e-Invoice banner on the transaction’s details page?
- I’m unable to push the invoice to the IRP as it throws an error for the Project name/Project Reference Number. What should I do?
- I’m unable to push a transaction to the IRP because it states that IRN details cannot be provided if generated more than 2 days prior. What should I do?
- I have selected the correct state in my shipping address, but it says the state code does not match with the GSTIN. What should I do?
- I’m unable to push invoices to the IRP because it’s asking me to enter UQC. What is UQC and how do I update it?
- I’m unable to push the invoices to the IRP because it says the quantity must be in a regular expression. What should I do?
- I’m unable to scan the e-invoice QR code as it states that the digital signature is invalid. What should I do?