Sales Returns

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• The items are shipped but the order was cancelled before receiving the payment. How do I handle the return for this in Zoho ERP?
• The items are not shipped but the payment has been accepted. Is it essential to create a sales return if my customer cancels the entire order before shipping?
• I have created multiple invoices for an item in an order. How do I handle the product returns in this case?
• How are returns handled for online marketplace orders in Zoho ERP?
• I received payment for an order, but haven’t yet shipped the consignments. Now my customer wants to cancel a few items from it. How can I do that?
• A customer has requested a replacement for a defective product. How do I handle this in Zoho ERP?
• A customer has requested a refund for receiving an expired product. How do I handle this in Zoho ERP?