A customer has paid $200 as down-payment towards the purchase of a new television. How do I record this transaction in Zoho ERP?

In Zoho ERP, you can create a transaction to record the down payment you received from your customer. There are three methods to do this:

Go to the Sales module on the left sidebar.
Select Retainer Invoices from the Invoices dropdown on the top modular bar.
Click + New on the top right corner of the page.
Select the customer who made the down payment from the Customer Name field.
In the Item Details section, enter the Description, Tax, and the Amount you received as a down payment.
Fill in the other necessary details.
Click Save as Draft or Save and Send.

When you create an invoice for the customer, you will have an option to apply this retainer invoice to the invoice.

Go to the Sales module on the left sidebar.
Select Payments Received from the Payments dropdown on the top modular bar.
Click + New on the top right corner of the page.
Select the customer for whom you’re recording the down payment from the Customer Name field.
Enter the amount received as a down payment in the Amount Received field.
Fill in the other necessary details.
Click Save.

This amount will be saved as unused credits that can be applied to invoices created for this customer.

Go to the Accounting module on the left sidebar.
Select Banking from the top modular bar.
Select the Bank Account in which you want to record the down payment.
Click Add Transaction on the top right corner of the page and select Customer Payment under Money In.
In the pane that appears, select the customer from whom you received the down payment from the Customer Name field.
Enter the amount you received as a down payment from the Amount Received field.
Fill in the other necessary details.
Scroll down and click Save.

This amount will be saved as unused credits and it can be applied to invoices created for this customer.