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I marked a delivery challan as Delivered by mistake. How do I mark it as returned?

If a delivery challan was marked as Delivered by mistake, you can revert it to Open and then mark it as Returned. Here’s how:

  • Navigate to Sales from the left sidebar.
  • Select Delivery Challans under Invoices from the top module bar.
  • Open the delivery challan you want to mark as returned.
  • Click Revert to Open.
  • Click Mark as Returned.

The status will be updated to Returned.