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How do I void a shipment in Zoho ERP?

Currently, only UPS and USPS shipments can be voided.

To void a UPS/USPS shipment:

  • Log in to your Zoho ERP organisation.
  • Go to the module for which you want to void the shipment for from the left sidebar.
  • Select the order you want to ship.
  • Open the UPS/USPS shipment.
  • Click More Actions.
  • Select Delete Shipment.
  • In the confirmation pop-up, click Void & Delete.

This action voids the shipment in Zoho ERP and deletes it from UPS/USPS.