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How do I obtain shipping rates from different carriers before choosing my mode of shipment?

Yes. If you use a shipment provider, you can compare rates from all integrated carriers.

To get shipping rates from multiple carriers:

  • Log in to your Zoho ERP organisation.
  • Go to the module for which you want to create shipment for from the left sidebar.
  • Select the order you want to ship.
  • On the order details page, click the Ship dropdown and select Ship via Carrier.

The shipment page will open.

  • Verify the From address (organisation address) and To address (customer shipping address).
  • You can change the address if required.

Note: Only US addresses can be verified.

  • Enter the Shipment Order # and Shipment Date.
  • Choose a Standard Parcel or add a Custom Package.
  • If using a custom package, enter the package dimensions.
  • Enter the weight of the product.
  • Select additional options such as:
    • Saturday delivery
    • Signature option
    • Cash on Delivery (if applicable)
  • Click Get Rates to fetch current shipping rates.
  • Review the rates displayed.
  • Click Recalculate Charges if changes are made.
  • Click Save to create the shipment.