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I frequently receive donations from the same donors. How do I avoid re-entering their details every time?
In Zoho ERP, you can save a donor’s details for future donations. When the same donor makes another donation, you can use their existing donor record instead of entering their details again.
To save donor details:
- Log in to your Zoho ERP organisation.
- Navigate to the Contributions module from the left sidebar.
- Switch to Donors from the top modular bar.
- Click + New to create a new donor.
The donor’s details will be saved and can be used for future donations.
To use an existing donor record:
- Log in to your Zoho ERP organisation.
- Navigate to the Contributions module from the left sidebar.
- Switch to Donations from the top modular bar.
- Create a donation.
- Select the donor’s name from the Donor Name dropdown.
The donor’s saved details will be populated automatically.
If a donation is similar to a previous one, you can clone the existing donation and update only the fields that have changed, such as the amount or date.