What should I do if my bank feeds are broken?

If your bank feeds are broken, try the following solutions:

Update your bank credentials in Zoho ERP

• Log in to your Zoho ERP organisation.
• Go to the Accounting module in the left sidebar.
• Switch to Banking tab in the modular bar.
• Select the bank account for which the feeds are broken.
• Click the Gear icon and select Update Credentials.
• Enter your bank credentials in the pop-up.
• Click Continue.

Refresh your bank feeds

• Log in to your Zoho ERP organisation.
• Go to the Accounting module in the left sidebar.
• Switch to Banking tab in the modular bar.
• Select the bank account for which the feeds are broken.
• Click the Gear icon.
• Select Refresh Feeds.

If the issue persists, contact support with a screenshot of the issue.