Record Reimbursement for Batch Payments
You can reimburse a batch in Zoho ERP either by exporting the batch and recording the reimbursements made outside Zoho ERP, or by paying the batch directly using an integrated payment method.
Make Reimbursement Outside Zoho ERP
If you want to reimburse a batch from your bank portal, you can do so by exporting the batch from Zoho ERP and uploading it to your bank portal.
Export a Batch
You need to export a batch in order to make a reimbursement from your bank portal. Here’s how:
- Go to Travel and Expense on the left sidebar.
- Navigate to the Batch Payments tab.
- Select the batch you want to export.
- Click Export in the list page or click the More icon and select Export.
- Select the format CSV, XLS, or XLSX in which you want to export the batch. * If you want to secure the data with a password, mark the I want to protect this file with a password option and provide a password in the Password field.
- Click Export again. A file will be exported to your device. Now, you can upload the exported file to your bank’s portal and make a reimbursement.
Mark a Batch as Processed
Once you’ve reimbursed the reports included in a batch, you can mark it as processed to update the payment status. Here’s how:
- Go to Travel and Expense on the left sidebar.
- Navigate to the Batch Payments tab.
- Select the batch for which you made the reimbursement.
- Click the More icon and select Mark as Processed. The batch will be marked as Processed and the status of the report will be changed to Reimbursed.
Make Payment Directly in Zoho ERP
If your organization is integrated with HSBC Bank, you can initiate reimbursement for batches directly from Zoho ERP. To reimburse a batch online:
- Go to Travel and Expense on the left sidebar.
- Navigate to the Batch Payments tab.
- Select the batch for which you want to initiate reimbursement.
- Click Pay Via HSBC at the top.
- Select the To Account and Transaction Type.
- Click Pay Via HSBC.
- Enter your Secret PIN in the pop-up that follows.
- Click Continue again. The reimbursement will be initiated from Zoho ERP, and you will need to authorize it in HSBCnet. After the batch is reimbursed in HSBCnet, it will be marked as Processed, and the status of the associated expense reports in the will be updated to Reimbursed.