Departments

If you have different departments and teams in your business, you can add them as departments in Zoho ERP and assign the departments to the respective employees.

You can also assign a department head for each department, and configure workflows such that a notification will be sent to the department head on submission or creation of a record.

Add Departments

Here’s how you can add a department in Zoho ERP:

Go to Settings in the top right corner of the page.
Click Departments under Organization.
Click + New Department in the top right corner.
Enter the Department Name.
Enter the Department Code.
Select the Department Head from the dropdown.
Provide Description, if necessary.
Click Save.

A new department will be created. You can now assign this department to the employees.

Import Departments

You can import departments in the following formats:

CSV - Comma Separated Values
TSV - Tab Separated Values

Here’s how you can import departments:

Go to Settings in the top right corner of the page.
Click Departments under Organization.
Click the More icon at the top right corner of the page.
Select Import Departments.
Drag and drop a file or choose a file from your desktop or cloud account.
If you want to upload another file instead of the selected file, click Replace File and choose another file.
Click Next.
In the next step, the best match for each field in Zoho ERP will be auto-mapped with the fields in the imported file. If there are unmapped fields, you can map them manually.
If you want to save the mapping for future use, mark the Save these selections for use during future imports option. Click Next.
The data in the unmapped fields will not be imported into Zoho ERP. If you want to map those fields, click Previous and map the unmapped fields.
Once you have mapped all the relevant fields, click Import to import the departments into Zoho ERP.

Edit Departments

Here’s how you can edit a department:

Go to Settings in the top right corner of the page.
Click Departments under Organization.
Hover over the department you want to edit and click the More icon.
Select Edit.
Make the necessary changes and click Save.

The department’s details will be updated.

Export Departments

You can export the departments in two formats:

CSV - Comma Separated Values
XLS (XLSX) - Microsoft Excel

Here’s how you can export departments:

Go to Settings in the top right corner of the page.
Click Departments under Organization.
Click the More icon at the top right corner and select Export Departments.
Select the format in which you want to export the departments [CSV or XLS (XLSX)].
If you want to secure the report with a password, mark the I want to protect this file with a password option and provide a password in the Password field.
Click Export to download the data to your device.

Delete Departments

Note: You cannot delete the departments that are already assigned to employees. Instead, you can edit the employees’ details by removing the associated department and then delete the department.

Here’s how you can delete a department: