Quality Templates

Quality Templates define the inspection criteria used to evaluate the quality of manufactured and purchased items in Zoho ERP. Available in the Advanced View of the Quality Management module, they help standardise how quality inspections are planned and executed. Templates can be Qualitative, focusing on appearance and physical condition, or Quantitative, incorporating measurable parameters along with physical checks.

Each template specifies sample rates, allowable failures, and inspection guidance to ensure consistent evaluation. Once associated with Quality Rules, they enforce mandatory inspections and support traceability across manufacturing and purchase receive workflows.

Note: This module is available only in Advanced View workflow of the Quality Module.

Create Quality Templates

Here’s how you can create Quality Templates:

  • Go to Quality on the left sidebar and navigate to Quality Templates.
  • Click + New at the top right corner of the page.
  • Fill in the required details in the New Quality Template page.
FieldDescription
Quality TemplateEnter the name of your quality template.
Quality template NumberEnter a unique number quality template for reference.  You can choose the quality template number to be generated automatically along with customised prefixes or by entering manually in Configure Quality Template Number Preferences.
Quality Templates Type* Quantitative -  Inspect based on both physical appearance and measurable values. Parameters can be added.

* Qualitative - Inspect based on appearance and physical condition.
Sample RateEnter the sample rate to mention the number of samples that will be sent for Quality Inspection for a Manufacturing Order or a Purchase Receive.
Allowed FailuresEnter the rate of failures that can be allowed in a Manufacturing Order or a Purchase Receive. If this field is left empty, even a single failed product will fail the Quality Inspection.
Inspection GuideEnter the purpose for which you are creating this template. It will serve as a guide for the quality inspectors who perform quality inspections.
You can format the description with bold, italics, underline and strikethrough. You can also add bullets and change the colour of the font and its background.
AttachmentYou can attach files to your Quality template for reference. You can add a maximum of 5 files for 10 MB each in a template.

Add Parameters

Note: Parameters can be added only for Quantitative  Template

  • You can add a parameter by clicking + Add Parameter.
  • Click the Trash icon to remove a parameter from the template.
  • Click Save.
FieldDescription
Parameter NameEnter the name of the parameter.
Select Data TypeSelect a datatype for the parameter from the dropdown like Number, Decimal and Boolean.
Select a comparatorSelect a comparator for the parameter from the dropdown. For eg. Equal To, Not Equal To, Greater Than, Lesser Than.
UnitEnter the unit in which the values will be measured. For eg. mm, cm, red, blue, tall, short, etc.

Edit

You can edit the details of a Quality Template. Here’s how:

  • Go to Quality on the left sidebar and click Quality Templates in the top module bar.
  • Select the template you want to edit.
  • Click Edit.
  • Make the required changes in the Edit Quality Template Page.
  • Click Save.

Note: You cannot edit a Quality Template if it is associated with a Quality Rule. 

You can perform other actions like Mark as Active, Mark as Inactive, Delete, Clone, Filters, Status, Sort By, Refresh List, Add Comments and View History and Attach files for Quality Templates.