Record Payments for Batch Payments

You can record payments for batch payments in Zoho ERP either by exporting the batch and recording the payment made outside Zoho ERP, or by paying the batch directly using an integrated payment method.

Make Payment Outside Zoho ERP

If you want to make payment for the batch from your bank portal, you can do so by exporting the batch from Zoho ERP and uploading it to your bank portal.

Export a Batch

You need to export a batch in order to make a payment from your bank portal. Here’s how:

• Go to Purchases on the left sidebar.
• Hover over Payments on the Modules bar and select Batch Payments from the dropdown.
• Select the batch you want to export.
• Click Export.
• Select the Export File Format.
• Enter the File Protection Password.
• Click Export again. A file will be exported to your device. Now, you can upload the exported file to your bank’s portal and make a payment.

Mark a Batch as Processed

Once you’ve made payment for the bills included in a batch, you can mark the batch as processed in Zoho Procurement to update the payment status. Here’s how:

• Go to Purchases on the left sidebar.
• Hover over Payments on the Modules bar and select Batch Payments from the dropdown.
• Select the batch for which you made the payment.
• Click Mark as Processed.
• If the payment was successful, select Success as the Payment Status.
• If the payment was not successful, select Failed as the Payment Status. Click Add Reason and mention the reason the payment failed.
• Enter the Reference Number of the payment.
• Click Save. The batch will be marked as Processed, and the status of the associated bills in the will be updated to Paid.

Make Payment Directly in Zoho ERP

If your organization is integrated with HSBC Bank, you can initiate payment for batches directly from Zoho ERP. To make a payment:

• Go to Purchases on the left sidebar.
• Hover over Payments on the Modules bar and select Batch Payments from the dropdown.
• Select the batch for which you want to initiate the payment.
• Click Pay Via at the top and select HSBC from the dropdown.
• Select the To Account and Transaction Type.
• Click Initiate Payment.
• Enter your Secret PIN in the pop-up that follows.
• Click Initiate Payment again. The payment will be initiated from Zoho ERP, and you will need to authorize it in HSBCnet. After the payment is made in HSBCnet, the batch will be marked as Processed, and the status of the associated bills in the will be updated to Paid.