Online Payments - Overview

Zoho ERP enables you to make and receive online payments through integrated payment gateways and connected banking, giving you a unified way to manage transactions.

With payment gateway integrations, you can receive payments for invoices and subscriptions. With connected banking, you can make bill payments, GST payments, employee reimbursements, employee salaries, fetch bank feeds automatically, and reconcile transactions seamlessly.

With everything happening within Zoho ERP, you get complete visibility and control over your finances without switching between multiple apps or bank portals.

Scenario: David runs a cloud-based platform for designers, where customers subscribe to plans and purchase add-ons such as storage upgrades and collaboration tools. He uses Zoho ERP to manage his finances.

David sets up payment gateways to collect online payments for invoices and recurring subscriptions. Customer payments are recorded automatically, helping him track collections and reduce follow-ups. He also connects his bank account to pay vendors, contractors, and employees, and to process GST payments.

With bank feeds enabled, David can automatically fetch transactions and reconcile them with his books, ensuring accurate and up-to-date financial records.

Enable Customer Payments

You can set up and enable any payment gateway you want or already have an account with. You can enable multiple payment gateways and choose which payment gateway to use when collecting a payment for your invoice.

To set up a payment gateway:

Go to Settings and then select Customer Payments under Online Payments.
Click Set Up Now next to a payment gateway.
Connect your account.

Once your account is connected with Zoho ERP, you can start collecting payments from your customers through the enabled payment gateway.

Supported Payment Gateways

Enable Employee and Vendor Payments

You can connect your bank account to enable employee and vendor payments. Once connected, you can initiate vendor payments, disburse employee salaries, reconcile transactions, and fetch bank feeds automatically.

To connect your bank account:

Go to Settings and then select Vendor Payments under Online Payments.
Click Set Up Now for your preferred bank.
Connect your bank account.

Once your account is connected, you can start managing finances in Zoho ERP.

Supported Banks

State Bank of India (SBI)
Axis Bank
ICICI Bank
HSBC Bank
Standard Chartered
Yes Bank
DCB Bank
Kotak Mahindra Bank

Payment Statuses of an Online Payment

Once your payment gateway is set up or your bank account connected, online payments follow these statuses based on your organisation’s approval settings.