Understanding Plans
A Plan defines the pricing and feature set of a product. It helps customers understand what is included in a good or service and how much they will be charged, along with the billing frequency.
Each product can have multiple plans, with each plan offering a different combination of features, pricing, and billing intervals. This allows you to cater to customers with varying requirements while keeping pricing and billing clearly defined.
Why Use Plans?
Customers have different needs and usage patterns. Plans allow you to offer flexible options under the same product by varying features and prices.
Scenario: Zylker offers a Basic plan with essential features and a Professional plan with advanced functionality. Each plan can have its own price and billing cycle, enabling customers to choose the option that best fits their requirements.
Using plans also helps you manage subscriptions, revenue, and upgrades in a structured manner.
How Plans Work in Zoho ERP
When a customer subscribes to a good or service, they subscribe to a specific plan of a product.
Once a plan is created, you can:
- Define the pricing and billing frequency.
- Specify the features included in the plan.
- Associate the plan with customer subscriptions.
- Track revenue and subscriptions based on the plan.
This ensures that pricing, billing, and feature access remain consistent across the system.
Key Points to Note
- Plans define the price and features of a product.
- A product can have multiple plans.
- Each plan can have its own billing cycle and price.
- Customer subscriptions are linked to a specific plan.