Understanding Addons
An Addon represents an additional feature or service that can be purchased along with a plan. Addons allow you to offer optional enhancements without modifying the core pricing or structure of a plan, giving customers the flexibility to customize their subscriptions based on their needs.
Each product can have multiple addons, and these addons can be associated with one or more plans. This enables you to provide modular offerings such as extra usage, premium features, or addon services while keeping your plans simple and clearly defined.
Why Use Addons?
Customers often require additional features or services beyond what is included in a base plan. Addons allow you to offer these extras separately, helping you cater to varied requirements without creating multiple plans for every variation.
Addons also help you:
- Upsell additional features without complicating plan structures.
- Charge customers only for what they need.
- Manage optional services independently from core plans.
Scenario: Zylker offers a project management product with a Standard plan. Some customers require additional storage and priority support. Instead of creating a new plan, Zylker creates addons for extra storage and priority support, allowing customers to subscribe to these features as needed.
How Addons Work in Zoho ERP
In Zoho ERP, addons are associated with products and can be linked to plans during subscription. When a customer subscribes to a plan, they can choose one or more addons based on availability and configuration.
Once an addon is created, you can:
- Define pricing and billing frequency for the addon.
- Associate the addon with relevant plans.
- Track addon revenue and usage separately.
- Manage addon availability for subscriptions.
This ensures that additional services are billed accurately while maintaining a clean and flexible subscription structure.
Key Points to Note
- Addons are optional features or services offered in addition to a plan.
- A product can have multiple addons.
- Addons can be associated with one or more plans.
- Customers can subscribe to addons along with their base plan.